Thursday, May 9, 2013

Wifi Woes

My Smart router gave up and called in sick. No harm done if you think about it right? I called the Smart technical assistance and was advised that the router was deemed defective and since it was still under warranty i could easily have it replaced at their business office. The same day, off i went to the Bicutan business center with the defective router and explained the situation. They said they have no replacement at the moment, but they will be looking for one at the other branches and they will text me the next day. Simple. But no. After countless exchanges of texts, calls to their hotline and multiple visits to the different business centers around the metro, there was no available router to give me. It took more than a month when i finally hit bottom, and said enough is enough. I went to the business center (again) to cancel the account but they said they will have to charge me pre-termination fee.... what!? So the saga continues, the customer representative wrote management on my behalf to waive the penalty as the decision to close the account was not initiated by me but because Smart can not deliver. It has been three weeks since the letter for request to waive has been sent, until now my account remains active, yet i have no internet from them. It is so disappointing.

Moving Time

The time has come for us to finally move. We recently moved to where we are now same time last year, summer time. This is are only time to move as the kids do not have school and chances of rain when transporting our things is very slim. The last time we moved was last year, we stayed in our former house for seven years, but since the kids transferred to a bigger school i opted to move closer to where the kids will study. Don't get me wrong the present house we live in is actually good, but we are having a bit of a problem when it comes to parking our car. We initially had a sedan car and it was just perfect in the garage, but November last year, we got a van, and it does not fit the indoor garage. Sad to say, it has to be parked across our house, on the street. I get paranoid looking at the van parked there at night because of the many accidents one can get when it is out in the open. Another thing is we cannot keep it clean as we want to because it is exposed to dust and rain. So needless to say, we are moving to a bigger house with a much bigger garage next week. I am happy to announce that i am halfway done with packing since the kids are here in the house to help me, it is really a breeze. I have discarded a lot of things that we no longer will be needed and given to others who will have more use of it. I am minimizing clutter at the same time helping others. I can't wait to finish packing so i can enjoy the rest of the summer!

Brown Out

It was so hit yesterday afternoon, and what timing for a nationwide electrical power outage. We had no electricity for four hours, imagine the heat. I was fortunate to have charged my ipad and iphone the night before so at least this was a way to get in touch with the outside world. Most of my facebook friends were also posting about the power interruption and some even posted that they were heading to the nearest mall to while away the time until the power comes back. The kids and i waited it out because we were to hot to even dress up. We just took multiple showers to keep us cool. When the power finally came you could hear everyone shout in delight. Ah, the pure happiness one can get from the slow moving electric fan.